Barrett Auto LLC – SMS Privacy Policy

Last Updated: 10/9/2024

Barrett Auto (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy governs how we treat the Personal Information that we collect and receive from you when you opt in to receive SMS messages from us. This Policy applies to SMS communications and does not supersede our broader Privacy Policy, which governs all other aspects of data collection and usage.

What Information is Collected

We collect information you voluntarily provide directly to us, information that we collect automatically when you interact with our services, and information collected from third parties. The categories of personal information that we collect for the purposes of SMS communication are described below.

• Personal Information: We collect certain personal information, such as your phone number, name, and contact information.
• Message Content: We collect the content of the messages you send and receive from us.
• Opt-In Information: We collect your SMS consent information.
• Service Interaction Data: We collect information about your interactions with our services, such as appointment booking details, vehicle information, and responses to promotional offers

Use of Your Information

When you opt in to receive SMS messages, we may use your information to provide both essential service updates and optional promotional communications via SMS. Service updates are transactional messages related to the services we provide, such as appointment confirmations, repair status updates, inspection results, invoices, vehicle pick-up information, and customer service or support. With your consent, we may also use your phone number to send promotional messages, such as special offers, recommended service reminders, and customer loyalty programs.

Sharing of Your Information

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your information, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. Mobile information collected for SMS communications will not be shared or sold to third parties or affiliates for marketing purposes.

To comply with legal obligations. We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws (such as U.S. copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

Opting Out

If you wish to unsubscribe from SMS messages for a campaign, you can reply with the word ‘STOP’ and you will no longer receive messages.

Changes to the Privacy Policy

Barrett Auto may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice.

Contact Us

If you have any questions about this Policy, please contact us by email at service@barrettauto.com, or via phone at (518) 793-5212